Meals on Wheels Friendly Caller

Thank you for your consideration to become part of the Meals on Wheels Friendly Caller Program! Social connectedness is a critical component of overall well-being – the calls you make help form a network of support around our most vulnerable clients.

You will become part of a team, who, on any given weekday, delivers nearly 1,000 healthy, delicious meals to older adults, veterans, and adults with special needs in Polk and Dallas Counties. Along with a hot meal, the team delivers a friendly face and a daily well-being check to each of our participants.

A Friendly Caller like you allows Meals on Wheels to provide an added support system to participants who are isolated and often lonely. Your call may support the client’s emotional wellbeing, and give peace of mind to family members who worry about their loved ones, but can’t always be with them.

Calls can take place 10:00am-5:00pm, Monday thru Friday. You can establish a regular call schedule with your matched clients on a 1x/week or 1x/month basis. Calls last anywhere from 15-30 minutes long.

While the intention of your call is to provide a friendly visit and wellbeing check, often times our clients need help with their monthly menu selections. As part of the Friendly Caller Program, menu assistance is one thing that helps our clients select menu options to ensure they receive meals they will eat and enjoy!

We all play an important role in protecting the health, safety, and privacy of our participants, team members, and volunteers. You will receive instructions on how to make sure you're doing your part, and ongoing training can be provided upon request.

Contact Rachel Degen, Meals on Wheels Volunteer Coordinator, for more information: rdegen@wesleylife.org  (515-699-3249)